Privacy Policy

The controller responsible for the processing of your personal data within the meaning of the General Data Protection Regulation (GDPR) is:

Veni Vidi Validus GmbH

Lorenzstraße 21

87439 Kempten (Allgäu)

Germany

Email: support@voiceappear.de

VoiceAppear is a Windows speech-to-text desktop application. You hold a key, speak, and the transcribed text appears wherever your cursor is, in any application. This Privacy Policy explains what data we process when you use our website, create an account, and use the VoiceAppear application, and what rights you have regarding that data.

We are committed to processing as little personal data as possible. In particular, the audio you speak and the text it is transcribed into are processed transiently and discarded immediately after the text appears. They are never stored on our servers or shared with third parties for their own purposes.

Depending on how you use VoiceAppear, we process the following categories of data:

• Account data: your email address and authentication details when you create an account.
• Billing data: the data required to process payments for paid plans, such as your name, billing address, plan and subscription status. Payment card details are handled by our payment provider and are not stored by us.
• Voice and audio input: the audio you speak while using the application and the text it is transcribed into, processed only for the moment needed to produce the transcription.
• Usage and diagnostic data: technical information such as app version, operating system, crash reports and aggregated feature usage, used to keep the service reliable.

When you dictate, your audio is sent for transcription, converted to text, and the text is inserted at your cursor. The audio and the resulting transcript are processed transiently and discarded right after the text appears. We do not store your audio recordings or transcripts, we do not use them to build user profiles, and we do not sell or share them.

Transcription may be performed using a third-party AI processing service acting strictly on our instructions as a processor. This processor receives the audio only for the duration of the transcription and does not retain it for its own purposes.

We process your personal data on the following legal bases under Art. 6 GDPR:

• Performance of a contract (Art. 6(1)(b) GDPR): to provide the application, manage your account, and process your plan and billing.
• Legitimate interests (Art. 6(1)(f) GDPR): to keep the service secure and reliable, prevent abuse, and improve the product through aggregated diagnostics.
• Consent (Art. 6(1)(a) GDPR): where we rely on your consent, for example for optional analytics; you may withdraw consent at any time.
• Legal obligation (Art. 6(1)(c) GDPR): to comply with statutory retention and accounting requirements.

We use carefully selected service providers who process personal data on our behalf under data processing agreements. These currently include:

• A transcription / AI processing provider that converts audio to text transiently (placeholder — to be specified).
• A payment provider that processes subscription payments (placeholder — to be specified).
• A hosting and infrastructure provider that operates our servers within the EU (placeholder — to be specified).
• An analytics provider used to understand aggregated, privacy-respecting usage (placeholder — to be specified).

Our website uses cookies and similar technologies that are strictly necessary to operate the site and keep you signed in. Optional cookies, such as analytics cookies, are only set with your consent, which you can manage or withdraw at any time.

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Account and billing data are kept for the duration of your account and any applicable statutory retention periods. Voice and audio input is not retained beyond the moment of transcription.

We aim to process your data within the European Union. Where a processor processes data outside the EU/EEA, we ensure appropriate safeguards are in place, such as the European Commission’s standard contractual clauses.

You have the following rights regarding your personal data:

• The right to access your personal data.
• The right to rectification of inaccurate data.
• The right to erasure of your data.
• The right to restriction of processing.
• The right to data portability.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent at any time, without affecting prior processing.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at support@voiceappear.de.

VoiceAppear is not directed to children. We do not knowingly collect personal data from children under the age required for valid consent in your country. If you believe a child has provided us with personal data, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the application or by email where appropriate.

If you have any questions about this Privacy Policy or our handling of your data, contact us at support@voiceappear.de.